Seeing is believing! It is our goal for you to be completely satisfied with your Silkflowers.com experience. If you don’t love it, simply return your order within 30 days for a full merchandise refund.* (See Terms of Use for full details)

How We Do It

Remarkable Design, Exceptional Value

Expertly packed and shipped factory direct, our products use the finest, lifelike silk flower stems and artificial foliages crafted by floral artisans to hold their natural beauty for years.

Unparalleled Customer Service

Every Silkflowers.com employee is committed to providing you with exceptional, personalized service. Our friendly silk flower specialists are dedicated to answering your questions in a prompt and professional manner.

Management Accountability

Have a question, comment or concern about items on Silkflowers.com? Review our Frequently Asked Questions or contact us directly via phone, fax, mail or email - we value your feedback!

General Comments & Information

1-800-783-9966 (Monday-Friday 8:00 AM to 7:00 PM EST).

Fax: 1-914-328-1959

Mail: Silkflowers.com, 12021 Centron Place, Cincinnati, OH 45246

Email: service@silkflowers.com

Customer Service Manager

Christine Conti

Direct Line (914) 328-1952 ext.22

Executive Management Team

Chris Corelli

Direct Line (914) 328-1952 ext.16

John Corelli

Direct Line (914) 328-1952 ext.23